I ordered the 'Come To Church' mug, for a friend who is a churchwarden and a religious man. Instead you sent me the 'Churn It Out And Fuck Off Early' mug. That's a funny mug, but very inappropriate for my friend as he would be offended by anything bearing the word 'Fuck' hanging around near his kettle. It's a good thing I decided to open it before sending it on to him. – How would you describe your experience with us overall (for our review page)?

To be fair as soon as I emailed you with the problem you sorted it out straight away. But be aware that in the wrong hands some of your products will be viewed as highly offensive, so it would be a good idea to be more careful when meeting orders. – Is there anything else you’d like to tell us?

• 1/10 – How easy was it to buy from us?
• 10/10 – How well did we keep you informed?
• 1/10 – How happy are you with your purchase(s)?