It was nice to talk on the phone to a real person; who was very friendly & helpful – How would you describe your experience with us overall (for our review page)?

Keep it up – Is there anything else you’d like to tell us?

• 8/10 – How easy was it to buy from us?
• 8/10 – How well did we keep you informed?
• 10/10 – How happy are you with your purchase(s)?