Product hasn't turned up – How would you describe your experience with us overall (for our review page)?

Please provide the goods you promised or give me my money back. Cheers. – Is there anything else you’d like to tell us?

• 10/10 – How easy was it to buy from us?
• 10/10 – How well did we keep you informed?
• 0/10 – How happy are you with your purchase(s)?