Haven't received the item yet, and already had this 'satisfaction survey' through - so not good! – How would you describe your experience with us overall (for our review page)?

Haven't received the item yet, and already had this 'satisfaction survey' through - so not good! – Is there anything else you’d like to tell us?

• 10/10 – How easy was it to buy from us?
• 5/10 – How well did we keep you informed?
• 5/10 – How happy are you with your purchase(s)?