Andy I just don’t think I needed these how was it emails . I bought a mug , you delivered it . Your company isn’t the only one guilty of this. When you fill your car up with petrol do you fill in a feedback form ? – How would you describe your experience with us overall (for our review page)?

Andy - These feedback forms bug me – Is there anything else you’d like to tell us?

• 10/10 – How easy was it to buy from us?
• 10/10 – How well did we keep you informed?
• 10/10 – How happy are you with your purchase(s)?