First impressions of the t-shirts on the website was good. But when the t-shirt arrived it was clear that they are cheaply printed on a digital printer so the images are not sharp. Worse still was the fact that the design was printed half way down the shirt, so it would appear across the stomach. It would have looked ridiculous. I am very unhappy that I have had to pay for delivery and return postage for a shirt that was unfit to wear. – How would you describe your experience with us overall (for our review page)?

  • 10/10 – How easy was it to buy from us?
  • 7/10 – How well did we keep you informed?
  • 0/10 – How happy are you with your purchase(s)?

– 23/06/2013

Person’s avatar

Hi Alex
Thank you for your feedback and we are so sorry that you are not happy with your purchase.
Please send the T shirt back to us and if it is not up to our usual standard (which, from your description it appears not to be) then we will refund all your costs.
Indeed we will go a step further and send you a T shirt that is of our usual standard FOC. This might sound typical customer service "speak" but we actually do treat your comments extremely seriously and rectify errors as soon as is “humanly” possible.

Kind regards

Heather Wilde

Heather Wilde –