The t-shirt I bought is nice but not the colour I expected so I want to return it as I don't think the person I got it for will wear that colour. It looked orange on your website but it's pillar-box red. How do I go about returning it? (The tea towel I bought is fine!) – How would you describe your experience with us overall (for our review page)?
As above. – Is there anything else you’d like to tell us?
- 10/10 – How easy was it to buy from us?
- 10/10 – How well did we keep you informed?
- 1/10 – How happy are you with your purchase(s)?
Lucy George – 03/04/2016
Hi Lucy,
Sorry you want to return your T-shirt.
Web Browsers can often display colours incorrectly, our website does state that the colour is red for the particular item that you ordered.
Please return the item in their original condition and packaging. Please use the sticky returns label at the bottom of the dispatch note, also please write a note to tell us your requirements for an exchange item, colour, size etc or a credit which gives you an extra 10% to spend or lastly a refund.
If you have misplaced the dispatch note please return your item to:
MoreTvicar.com Returns
Tee Tree Apparel Ltd
Unit 9, Wessex Industrial Estate
Bourne End
Bucks,
SL8 5DT
KInd Regards,
Catherine
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