The product provided did not correctly fit in spite of being ordered for the corresponding phone. – How would you describe your experience with us overall (for our review page)?

Can I have a refund? – Is there anything else you’d like to tell us?

  • 10/10 – How easy was it to buy from us?
  • 10/10 – How well did we keep you informed?
  • 0/10 – How happy are you with your purchase(s)?

12/04/2016

Person’s avatar

Hi Robin,

Of course you can have a refund. We have sold many of these phone cases, so I am surprised that it does not fit.
Please could you return the case to us with the back of delivery note filled out with your name and order number. Just pop a note in the parcel with your name if you don't have this.
Once we have received your return we will then process your refund.

Kind Regards,
Catherine
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