I found it difficult to actually 'buy' on your website. Yes, I'm an oldie so not as brilliant as the younger people with technology, but I particularly wanted that T shirt for my son so went back on about four times before I could actually purchase once in the trolley, otherwise I would have just given up. – How would you describe your experience with us overall (for our review page)?

As above but it may have been my laptop or just me although funnily enough, I don't have problems with other websites when I want to buy. – Is there anything else you’d like to tell us?

• 6/10 – How easy was it to buy from us?
• 10/10 – How well did we keep you informed?
• 10/10 – How happy are you with your purchase(s)?