I wasn’t emailed an invoice and think I may have been sent the wrong item but have no way of checking my order history on your website. Don’t think this will encourage me to use the web shop again tbh – Is there anything else you’d like to tell us?

• 7/10 – How easy was it to buy from us?
• 0/10 – How well did we keep you informed?
• 0/10 – How happy are you with your purchase(s)?