The on line service was good and certainly ticked all the boxes. However I was VERY VERY VERY disappointed with the products sent out to me!!!!!! The sizes are very inconsistent with each of the four t shirts I purchased. All were bought XXL yet not one of the FOUR shirts matched each others sizes. The neck size on two of the shirts are so tight it just unbearable to wear. Two of the other t shirts I purchased are so big I could literally fit myself and my fiancé in them. A complete waste of money and I truly am VERY upset I have lost out on what promised to be a fantastic purchase. – How would you describe your experience with us overall (for our review page)?

The on line service was good and certainly ticked all the boxes. However I was VERY VERY VERY disappointed with the products sent out to me!!!!!! The sizes are very inconsistent with each of the four t shirts I purchased. All were bought XXL yet not one of the FOUR shirts matched each others sizes. The neck size on two of the shirts are so tight it just unbearable to wear. Two of the other t shirts I purchased are so big I could literally fit myself and my fiancé in them. A complete waste of money and I truly am VERY upset I have lost out on what promised to be a fantastic purchase. – Is there anything else you’d like to tell us?

  • 7/10 – How easy was it to buy from us?
  • 7/10 – How well did we keep you informed?
  • 1/10 – How happy are you with your purchase(s)?

22 Aug 13 Add public reply

  • Person’s avatar

    Hi Graeme
    Thank you for your feedback and we are very sorry to hear how disappointed you are.
    Sizing of different brands is the bane of any on-line business and as you mention it seems to have varied within a brand itself (which can depend upon the T shirt composition) Where brands vary significantly from our generic sizing chart accessible at the top of our home page we do try and include additional sizing charts to help our customers.
    However we also have a Returns service which our customers use all the time to do a size exchange. Just fill in the rear of the Despatch note with all your details and send them back to us. All we stipulate is that the T shirts are in their original packaging and unworn. If the T shirt is no longer in stock then we can give you a refund or a credit note to which we add 10%
    I hope this helps a little bit?
    Kind regards
    Heather

    Heather Wilde –