Ok. Quite expensive bit of tat (tea towel) so be nice if it came wrapped in some way (eg plastic) – How would you describe your experience with us overall (for our review page)?

No – Is there anything else you’d like to tell us?

• 7/10 – How easy was it to buy from us?
• 5/10 – How well did we keep you informed?
• 4/10 – How happy are you with your purchase(s)?