easy to use site, but when my order hadn't arrived after a week I phoned up and was essentially told that it had been dispatched and that was that. No help or good customer service offered. Advised to go to local post office "in case they had it". – How would you describe your experience with us overall (for our review page)?

• 9/10 – How easy was it to buy from us?
• 1/10 – How well did we keep you informed?
• 9/10 – How happy are you with your purchase(s)?