You incorrectly addressed the package, which caused me a significant inconvenience. By missing out the key line, which was 'Glenthorne Properties', the parcel was returned to the sorting office. I had to walk there on a Saturday morning at 8am in order to prevent the package being returned to you.The full address was clearly specified, so why you amended it is a bit of a mystery. – How would you describe your experience with us overall (for our review page)?

Order 38333 – Is there anything else you’d like to tell us?

• 8/10 – How easy was it to buy from us?
• 5/10 – How well did we keep you informed?
• 4/10 – How happy are you with your purchase(s)?