Your booking confirmation to me said it would be posted 2nd class Royal Mail and so there was no tracking details. However, you’ve sent it to me Royal Mail Tracked Signature. So, you could have sent me tracking details. Not a major moan by any sense but please bear this in mind for future purchases – How would you describe your experience with us overall (for our review page)?

• 10/10 – How easy was it to buy from us?
• 5/10 – How well did we keep you informed?
• 10/10 – How happy are you with your purchase(s)?