Terrible as my purchases never arrived – How would you describe your experience with us overall (for our review page)?

Purchased 2 mugs on the 29th of Feb, still not been delivered, feel MUGGED OFF!!!! – Is there anything else you’d like to tell us?

• 0/10 – How easy was it to buy from us?
• 3/10 – How well did we keep you informed?
• 0/10 – How happy are you with your purchase(s)?