Well packed and quick dispatch – How would you describe your experience with us overall (for our review page)?

The writing on the viz 'manc walk ' mug was a bit blurry, faint and hard to read, whereas the 'cat converters' mug I bought last year was crisp and clear. On both mugs the prints are in an odd place, ie, not directly on the front or back where they typically would be on a mug. They're sort of around one side a bit so the front and back ones almost meet – Is there anything else you’d like to tell us?

• 8/10 – How easy was it to buy from us?
• 6/10 – How well did we keep you informed?
• 5/10 – How happy are you with your purchase(s)?