You forgot to dispatch my order. It wasn't until I called and asked what was the state of my order that you realised it hadn't been dispatched. – How would you describe your experience with us overall (for our review page)?

• 8/10 – How easy was it to buy from us?
• 1/10 – How well did we keep you informed?
• 8/10 – How happy are you with your purchase(s)?