The money has left my account earlier this week but I've received no confirmation yet. So I can't track it because I don't have a tracking number. Disappointed and worried is how I feel. – How would you describe your experience with us overall (for our review page)?

Yes please contact me as a matter of urgency concerning my order. I don't have an order number because you haven't contacted me. Just taken full payment of £83+ from my bank account. Please either give me my order or refund the money. – Is there anything else you’d like to tell us?

• 9/10 – How easy was it to buy from us?
• 0/10 – How well did we keep you informed?
• 0/10 – How happy are you with your purchase(s)?