It was easy to buy from the website, however I received no order confirmation by email. I had to phone up the next business day to try to confirm if the order had actually completed. This was confirmed on the phone, but I still never got any emails about the order except for the one asking for feedback – How would you describe your experience with us overall (for our review page)?

The people I spoke to on the phone were lovely and very helpful, they also seemed puzzled why I hadn’t received an order confirmation email (I did check junk/spam folders). – Is there anything else you’d like to tell us?

• 9/10 – How easy was it to buy from us?
• 1/10 – How well did we keep you informed?
• 9/10 – How happy are you with your purchase(s)?